FOREVER GUARANTEE

Davek Sensor Instructions

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DEVICE COMPATIBILITY

Apple: iPhone version 6 or later with iOS 10+

Android: Android 8+; Optimized for Samsung Galaxy devices (performance may vary on other Android devices). Note that the app is not compatible with these devices: Huawei, One Plus, ZTE and Nokia.

SET UP: Attaching the sensor to your umbrella

Pull the battery tab from sensor. The sensor should flash for 10 seconds. Using your thumb, slide the top black magnet off the sensor. Do not try to lift the magnet off.

IMPORTANT:

Once removed, keep the magnet and sensor separated (>2+ ft) so they are not attracted to each other. The magnet is strong and will forcefully attach itself back to sensor when close.

For best results, follow below placement for sensor, depending on whether you have a compact folded umbrella or long-shafted umbrella:

Hold sensor underneath canopy in position shown, depending on your umbrella type. Place black magnet on top of canopy over sensor location. The two parts will automatically join.

Download the free Davek Loss Alert app and sync to your umbrella

Download our free app (Davek Loss Alert) on your phone (via Apple App store or Google Play).

Start the app. Make sure you ALLOW all permission requests (location, notifications, etc.) during first launch. (Note: If you do not allow all requests, the app will not work. If you do not recall if you allowed these permissions after first launch, delete and reinstall the app again). For Location Permission, be sure to choose "Always Allow".

To set Location Permission to "Always Allow", follow the steps below:

FOR APPLE IPHONE (as of OS 13.1.2 or later):
- Go to Settings
- Scroll down list of apps and select Davek
- Tap on Location
- Tap on Always

FOR ANDROID (need to set only for OS 11 or later):
- Go to Settings > Apps
- Scroll down list of apps and select Davek
- Tap on Permissions
- Tap on Location
- Select Allow all the time

Place the phone near the umbrella (between 1 to 2 feet away). To pair the umbrella to the app, slide the ON/OFF button to ON. You should receive an activation message within 10 seconds: “Umbrella is connected".

You are now all set. You will be receiving an exit alert within 60 seconds after you walk out of umbrella’s range (approx. 30 ft). Once you receive a "Connection is lost" alert notification, you will need to return back to umbrella to reset the alarm. When you get close within < 2ft. of your umbrella, your phone will automatically reconnect within 30 seconds and send you a new activation alert.

IMPORTANT NOTES:

The app/umbrella will remain paired unless you proactively turn off the connection (by switching the ON/OFF switch to OFF).

The sensor will go into sleep mode when the umbrella is unmoved after four hours and will wake automatically when the umbrella is picked up. You should re-pair your sensor with your umbrella if you have:

- Force quit the app
- Restarted your phone
- Updated your phone's operating system

To re-pair the sensor, restart the app and swipe the app's ON/OFF button
OFF and back ON near your umbrella. Make sure the activation notice "Umbrella is connected" displays.

SENSOR INSTRUCTIONS

Frequently Asked Questions

+ How do I turn Loss Alert on?
Pick up umbrella and hold it near your phone (< 2ft). Start the app and slide the ON/OFF switch to ON. The system should pair to your umbrella within 10 seconds and send a notification "Umbrella is connected." The system will remain paired until you turn the system off.
+ How do I turn Loss Alert off?
To turn off Loss Alert, slide the ON/OFF switch to OFF. This will unpair the umbrella from the app and disconnect. To reactivate tracking, you must turn the app back to ON.
+ Do I need to turn on my app whenever I want to track my umbrella?
No. Once you connect the umbrella to the app, it will remain paired until you turn the system off. After pairing, the app will thereafter automatically connect within 30 seconds whenever you pick up the umbrella.
+ What are “false notifications?”
False notifications are alerts that are sent inadvertently when you are still within proximity of the umbrella. This sometimes occurs when the radio signal from your umbrella is interrupted by obstacles, such as metal walls, doors, or even crowds. False notifications may occur if your phone is completely covered by your hands. Also, many phones have difficulty connecting to more than one device at a time. If you are currently connected to other devices and are experiencing repeated false notifications, try to disconnect to the first device and see if you continue to receive false notifications. Results will vary on this matter, depending on your phone type (particularly if you are using an Android device).
+ I don’t seem to get a range exit alert precisely at 30 feet.
Radio distance varies slightly from actual distance, depending on nearby materials and obstacles, so there may be a minor variance when a notification is sent. The exit notification will arrive within 60 seconds after you exit the range (time will vary, depending on your phone type).
+ How long will the battery last?
The CR2032 coin battery should last approximately one year, depending on use.
+ How can I see my previous notifications?
Swipe down from the top of your screen to display your notification history.
+ Can I load more than one umbrella?
Davek Loss Alert can pair with only one Davek umbrella at a time. If you want to pair to a different umbrella, turn the ON/OFF switch to OFF and wait 60 seconds to receive the exit notification ("Connection Lost."). Then put the new umbrella near the phone and turn the ON/OFF switch to ON. Make sure the new umbrella is closer to the phone than the previous umbrella.
+ How do I change the battery?
Unscrew the top half of the sensor counterclockwise to open the sensor. Insert a new battery under the batter tab (make sure the "+" on battery is on top). Screw the cap and base back together to close..
+ I cannot connect to my umbrella.
Make sure that the umbrella is within 1 foot of phone when you try to connect. Activation notification may take up to 30 seconds, depending on your phone.
Make sure you ALLOW all permission requests (location, notifications, etc.) during first launch. (Note: If you do not allow all requests, the app will not work. If you do not recall if you allowed these permissions after first launch, delete and reinstall the app again).
For Location Permission, be sure to choose "Always Allow" (for iPhone). To set Location Permission to "Always Allow", follow the steps below:

FOR APPLE IPHONE (as of OS 13.1.2 or later):
- Go to Settings
- Scroll down list of apps and select Davek
- Tap on Location
- Tap on Always

FOR ANDROID (needed only for OS 11 or later):
- Go to Settings > Apps
- Scroll down list of apps and select Davek
- Tap on Permissions
- Tap on Location
- Select Allow all the time

Turn off any video or music streaming while initially pairing to umbrella.
Check to see if your umbrella’s battery is depleted. Reinsert the battery. After insertion, if the LED light does not flash, the battery must be replaced.
+ I am not getting an exit alert when I walk away from my umbrella.
Make sure the umbrella is connected to the phone: Start app and check to see if the system is turned ON. If not, hold umbrella within 2 ft of phone and slide the ON/OFF switch to ON to connect.
You must exceed 30-60 feet from umbrella to receive alert.
You must stay out of range for 60 seconds to receive the exit notification.
Once you receive an exit alert (“Connection Lost.”), you must return back to within 2 feet of the umbrella to reset the alarm.
Make sure you ALLOW all permission requests (location, notifications, etc.) during first launch. (Note: If you do not allow all requests, the app will not work. If you do not recall if you allowed these permissions after first launch, delete and reinstall the app again).
For Location Permission, be sure to choose "Always Allow" (for iPhone). To set Location Permission to "Always Allow", follow the steps below:

FOR APPLE IPHONE (as of OS 13.1.2 or later):
- Go to Settings
- Scroll down list of apps and select Davek
- Tap on Location
- Tap on Always

FOR ANDROID (needed only for OS 11 or later):
- Go to Settings > Apps
- Scroll down list of apps and select Davek
- Tap on Permissions
- Tap on Location
- Select Allow all the time

If you updated your phone's operating system, force quit the application or restarted your phone, you must re-pair your sensor with your umbrella (swipe OFF and back ON near your umbrella) to update the connection.
+ I am not getting an activation message when I retrieve my umbrella.
Make sure the umbrella is paired to the phone: Launch app and check to see if the system is turned ON. If not, hold umbrella within 2 ft of phone and slide the ON/OFF switch to ON to connect.
Make sure you are within 2 feet of the umbrella for 30 seconds.
If the umbrella’s status shows “Tracking is on,” you are already paired—you will not receive another entry alert until you go out of range and return to umbrella.
+ I am receiving repeated exit alerts even though I am near my umbrella.
Make sure you ALLOW all permission requests (location, notifications, etc.) during first launch. (Note: If you do not allow all requests, the app will not work. If you do not recall if you allowed these permissions after first launch, delete and reinstall the app again).
For Location Permission, be sure to choose "Always Allow" (for iPhone). To set Location Permission to "Always Allow", follow the steps below:

FOR APPLE IPHONE (as of OS 13.1.2 or later):
- Go to Settings
- Scroll down list of apps and select Davek
- Tap on Location
- Tap on Always

FOR ANDROID (needed only for OS 11 or later):
- Go to Settings > Apps
- Scroll down list of apps and select Davek
- Tap on Permissions
- Tap on Location
- Select Allow all the time

Check to see if your phone is already connected to another device (i.e. headphones, car, fitness device, etc.). The iPhone has difficulty sometimes connecting to multiple third party devices at the same time. If you are currently connected to another device, try to disconnect to the first device and see if you continue to have connection problems.
+ I get a range exit notification alert when I put my umbrella in my bag.
Davek Alert works best when the umbrella is exposed. Performance may vary if the umbrella in inserted into a bag (or container). Radio signal may drop, depending on the bag’s material, material thickness, and items inside. If you find you are receiving a false alert while your umbrella is inside your bag, turn the system off while it’s safely inside your bag. /div>

Your Security & Privacy

If you are using an iPhone, you may periodically receive the following notification:

What it means:

Periodically, the app will run a quick location update to the phone. This action will keep the app active while in the background and confirm if there is a nearby active sensor/umbrella. Selecting "Always Allow" will permit the app to connect automatically whenever you pick up your umbrella, without the need to turn the system on manually (similar to how your phone will auto-sync to your car when you turn on the engine).

Does the app share my location info?

No, the app is a one-way transmission application—it only receives information and does not send, thus your location is never shared. However, if you prefer to turn this off, swipe the app’s ON/OFF switch to OFF to disable all location updates. You’ll need to remember to manually turn the system back on, however, when you want to resume umbrella tracking.