FOREVER GUARANTEE

INSTRUCTIONS FOR RECURRING UMBRELLA REPAIR:

If your umbrella has failed to function properly, we are happy to replace it for free (except shipping). Please follow the steps below for recurring replacements.

Step 1:

Please send the damaged unit to the address shown below.

DAVEK - Repair/Replacement
C/O TDS
Unit 26, Kilwee Business Park
Upper Dunmurry Lane
BELFAST, U.K. BT17 0HD
Attn: Lifetime Guarantee

NO DROP-OFFS, please mail the product to us. Do not return the product to the store at which it was purchased. Please ensure that the umbrella(s) are completely dry before packaging. Do not include your loss protection card with the return (keep this in case you lose your umbrella).

Step 2:

Pay the shipping fee for the replacement unit. Please click button below to pay the shipping fee via credit card. You will receive an email with credit card payment confirmation shortly after the transaction is complete. Please send a copy of this transaction confirmation receipt back with the unit and be sure to include your shipping address with return.

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Questions? Email us at support@davekny.com.